Refund policy

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You can always contact us for any return questions at hello@marloveflowers.com

Damages and issues
Please inspect your order upon receipt and contact us within 24 hours if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.

Exceptions / non-returnable items
Due to the perishable nature of our products, we do not accept returns. 

Refunds
If a refund is approved, we will notify you by email. Refunds are issued to your original payment method. 

Cancellations:
Orders must be canceled at least 24 hours before the scheduled delivery time to be eligible for a refund.  

Wedding and Event Cancellations:
Wedding and Event orders are subject to the cancellation and refund terms specified in the individual event or contract.